Mismatched Shoes Day is committed to making this website accessible to as many people as possible, including people with disabilities. We aim to provide a website that is clear, understandable and easy to use, regardless of the device, technology or support tools visitors use.
This website has not yet undergone a formal accessibility audit.
We are working towards compliance with the European accessibility standard EN 301 549 and the Web Content Accessibility Guidelines WCAG 2.1, level AA.
The website is therefore currently considered partially compliant, as some accessibility requirements may not yet be fully met. For public-sector websites, EN 301 549 is the applicable European standard and includes requirements beyond WCAG alone.
We have taken several measures to improve the accessibility of this website, including:
- using a clear page structure and heading hierarchy;
- providing sufficient colour contrast where possible;
- adding alternative text to meaningful images;
- making links and buttons clearly identifiable;
- supporting keyboard navigation;
- using readable text sizes and spacing;
- avoiding unnecessary animations and motion;
- providing accessibility tools through the Ally accessibility menu.
The Ally menu allows visitors to adjust features such as text size, line height, text alignment, contrast and animations. These tools complement the accessibility of the website but do not replace improvements to its underlying structure and content. Elementor also recommends combining the widget with accessibility scans and manual corrections.
Despite our efforts, some parts of the website may not yet be fully accessible. Possible limitations include:
- some images may not yet contain complete or sufficiently descriptive alternative text;
- the heading structure may not be fully consistent on every page;
- some colour combinations may not meet the required contrast ratio;
- certain embedded content, forms or third-party tools may be less accessible;
- downloadable documents may not yet be fully optimised for screen readers;
- some interactive elements may not work perfectly with every keyboard or assistive technology;
- content supplied by external partners may not always meet the same accessibility standards.
We are reviewing these elements and will improve them where reasonably possible.
Some pages may contain tools or content provided by external services, such as embedded forms, videos, maps, social media content or downloadable partner materials.
We cannot always control the accessibility of these external platforms. Where possible, we select accessible solutions and provide an alternative way to access the information or contact us.
Are you unable to access certain information or use part of this website? Please let us know. We will do our best to provide the information in an accessible format and to resolve the issue where possible.
You can contact us via contact@mismatchedshoesday.be
Please include:
- the page or document concerned;
- a brief description of the problem;
- the browser, device or assistive technology you were using, where relevant.
We aim to respond within 10 working days.
If you are not satisfied with our response to your feedback, you can contact the body responsible for your region:
- For matters relating to WEWIS / the Flemish authorities: Digital Flanders complaints handler — klachten.digitaal@vlaanderen.be
- For matters relating to Agence FSE / the Fédération Wallonie-Bruxelles: ETNIC (organisme de contrôle), followed if needed by the Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles
If you are unsure which body applies, you can also contact the FOD BOSA Accessibility Team, who will forward your complaint to the competent authority.
This statement was prepared on 23/07/2026.
It is based on:
- an internal review of the website;
- automated checks using the Ally Accessibility Assistant;
- manual checks of key pages and functions.
A full independent accessibility audit has not been scheduled at this time. The website will continue to be reviewed and improved on an ongoing basis. This statement was last reviewed on 23/07/2026.
